What's happening in Social media right NOW

Here’s a quick overview of the ten major social media trends happening right now:

1. There are now almost 2.5 billion social media users 2. Social media is going mobile 3. Social messaging overtook social media 4. Social messaging will greatly benefit businesses 5. Chatbots are becoming the norm 6. Businesses can no longer afford to ignore social customer service 7. Organic reach and referral traffic are plummeting 8. Video is still the most popular content type 9. User-generated content can help drive reach and engagement 10. Businesses are pouring more money into social ads